Privacy policy

At Calvei, we are committed to protecting your personal information and ensuring a safe, secure shopping experience. This Privacy Policy explains how your data is collected, used, and protected when you visit or make a purchase from our store.

Information We Collect

We collect the following personal information when you interact with our website:

Order Information:
Name, email address, billing address, shipping address, payment details (processed securely by third-party providers), and phone number.

Device Information:
IP address, browser type, cookies, time zone, and pages viewed on our website.

Customer Support Information:
Any details you share when contacting our support team at shopcalvei@gmail.co

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate order updates
  • Respond to customer service inquiries
  • Improve our website and shopping experience
  • Prevent fraud and ensure secure transactions
  • Comply with legal obligations

Sharing Your Information

We share your information with trusted third parties only to support your order:

  1. 1. Shopify (Website Platform):
    Shopify stores your data securely and helps us operate our online store.
  2. 2. Payment Gateways:
    Your payment information is processed securely through trusted providers (PayPal, third-party payment gateways).
    We never store your full card or payment details.
  3. 3. Fulfillment Partners:
    For shipping and returns, certain order details may be shared with our fulfillment partners or warehouses to fulfill and process your order.

We do not sell or rent your personal data to marketers or advertisers.

Cookies

We use cookies to:

  • Improve website performance
  • Enhance your shopping experience
  • Track cart activity
  • Personalize content
  • You may disable cookies in your browser settings, but some features may not function properly.

Your Rights

Depending on your region, you may have the right to:

  • Access the personal data we hold about you
  • Request corrections
  • Request deletion
  • Opt out of marketing communications

To exercise these rights, contact us at: shopcalvei@gmail.com

Data Retention

We keep order information for our records unless you request deletion. Some information may be retained to comply with legal or financial obligations.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the content or privacy practices of those websites.

Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect children’s data.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

For questions about this Privacy Policy or your personal data:

📧 Email: shopcalvei@gmail.com

We are always happy to assist.

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