Privacy policy

Privacy Policy
Last updated: 13 October 2026

Who we are
This website, calvei.com, is operated by Calvei (“we”, “us”), a registered exporter of handmade rugs.
Registered office: MR 3, Altf Noida 58, A-100, Block A, Sector 58, Noida, Gautam Buddha Nagar, Uttar Pradesh 201301, India.
GSTIN: 09AAXFC0482H1Z1 · IEC: AAXFC0482H
Email: trade@calvei.com · Phone/WhatsApp: +91 85272 93684

What we collect

  • Details you give us through our contact form, by email or by WhatsApp: your name, company, email, phone number, country, your enquiry, and any files or design references you send.
  • Basic technical data collected automatically by our website platform (Shopify) through cookies, such as IP address, browser, device and pages visited.

Why we use it
To reply to your enquiry, prepare quotations and samples, process and deliver orders, manage our business relationship with you, meet legal, tax and export requirements, and keep the website secure. We may occasionally send you relevant product information. You can opt out at any time by writing to trade@calvei.com.

Who we share it with
We do not sell your personal data. We share it only with service providers who help us run our business: our website platform (Shopify), our email provider, and, when you place an order, our manufacturing, logistics and freight partners. We also share it with authorities where the law requires. These providers may process data outside India, and we take reasonable steps to keep it protected.

How long we keep it
Enquiry data is kept for as long as needed to respond and follow up. Order records are kept for the period required by Indian tax, customs and accounting law.

Your rights
You may ask us to access, correct or delete your personal data, or withdraw any consent you have given, by writing to trade@calvei.com. Visitors from the EU or UK may also complain to their local data-protection authority.

Security
We use reasonable measures to protect your information. No method of transmission over the internet is completely secure.

Changes
We may update this policy from time to time. The date at the top shows the latest version.